All items are sent within 1 working day, first class. You should receive your order within 1-3 business working days if you are from the UK. If you are ordering from overseas, then shipping time will take up to 10 business working days.
ARE ALL ITEMS SENT WITH TRACKING?
We do not currently offer tracking for all orders in the UK due to Unapologetic Cosmetics currently being a small brand. We send all orders personally via Royal Mail and to send with tracking would put the cost of shipping up for our customers due to the current rate Royal Mail charge. However, orders placed that total £30 or above are sent with special delivery (signed for).
Alternatively, if you are ordering from the UK and would like to have full tracking for your order, there is an option to select tracked delivery at the checkout. The cost for tracking an order is a much higher rate as that is the current Royal Mail shipping rate for sending tracked parcels. We do apologise for this inconvenience. In the near future once we expand, we will offer much more affordable tracking services and send all orders with a personal courier to ensure our customers receive the best possible service from us.
All international orders shipped are sent with full tracking.
I HAVE NOT RECEIVED MY ORDER: